1. Delivery Areas

1.1 Intimehop.com ships to Spain and other European Union countries (see for shipments to the rest of Europe and American countries).

1.2 The delivery of the order will be made once payment, over a period of 48h (courier agency) or 96 hours (Correos), provided that no breakage of stocks. In this case, the customer will be informed via e-mail of any delay in delivery.

1.3 Intimeshop.com performs all shipments to Spain and the European Union through the post and logistics companies MRW.

1.4 Shipments to Canary Islands, Ceuta and Melilla may cause some customs offices that the system will be calculated and charged to the purchaser.

1.5 The price of international shipments can vary based on the weight and volume of the package.

1.6 In the event that upon receipt of the package is any evidence of tampering or beaten, indicate this on the delivery note and check the goods in his presence. Do not sign the waybill without indicating these incidents, despite having checked your order actually is in perfect condition. Remember we can not accept claims on shipments beyond 24 hours of your receipt of the package.

1.6 If at the time of delivery the user is absent, the carrier will leave a receipt indicating how to proceed to arrange a new delivery.

1.7 If after 7 days from departure to delivery of the order had not been entered into the delivery, you must contact Intimeshop.com. If the user does not do so, after 7 days from the output partitioned Order will be returned to stores Intimeshop.com, and you must bear the costs of return to origin of the goods.

1.8 If failed to make delivery due to loss of package, Intimeshop.com will contact the user to decide whether to cancel the order and pays you the amount paid (cost of goods and shipping), or if you resubmit a new request, at no additional cost.


1. Track an order

If your shipment has been using Post Office, you can view real-time order status www.correos.es visiting and entering the reference to be sent in the locator.

Remember that the delivery service by Post Office offers:

* Home delivery under signature.
* Two delivery attempts.
* Traceability and computerized tracking: You can check the status of their shipments via this website or by calling Customer Service Postal: 902 197 197.
* Delivery Saturday in provincial capitals and major cities.
* In case you can not be delivered, shipping 15 days will remain available at the Post Office.

Deliveries by MRW offers a number of privileges. Visiting corporate websites get all the information.
* Home delivery the day after collection.

* Option to collect the franchise package, at a price cheaper.

* Ability to choose the time slot of delivery (from 8am to 14pm and from 14h to 19h).

* Tracking Service Delivery in your page.

Intimeshop.com keeps all clients of the status of their orders in tracking numbers every time.


3. Shipping cost





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